IT System Engineer

New York City | Posted May 17th, 2018

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Scope of Role

The IT Engineer will work with a small, dedicated, and highly skilled IT team to implement data center and office infrastructure. TORA is a rapidly growing globally based company providing software solutions to the financial industry.

Duties and Responsibilities

  • Define, implement, and adhere to IT strategy and best practices.
  • Manage user account information, including rights, security and systems groups.
  • Work with cross-functional teams to identify hardware and software needs.
  • Lead hardware and software selection and procurement processes.
  • Install, test, monitor, upgrade, troubleshoot and repair servers, PCs, networks and peripherals.
  • Assist end users in resolving hardware and software issues; diagnose problems and performing troubleshooting activities as needed.
  • Document, track, and monitor active issues to facilitate timely resolutions.

Qualification and Experiences

  • Experience with networking, distributed systems, and installing and debugging multiple operating systems (Windows and Linux.)
  • Strong customer service attitude and people skills.
  • Knowledge of and experience in one or more specialized areas of IT such as Windows administration, Linux administration or Cisco IOS (CLI).
  • Strong troubleshooting skills in a high-pressure environment.
  • Understanding of networking concepts such as DNS, DHCP, Email, HTTP, SSL, OSI model, and TCP/IP protocols and applications.
  • Experience with data cabling and computer facilities maintenance.
  • Initiative and drive; ability to self-manage, motivate, proactively learn necessary skills, manage tasks to completion with little supervision.
  • Excellent written and verbal communication skills in English.
  • Willingness to work flexible shifts and scheduling including nights, weekends and holidays.

To be considered for this position, please submit your resume to [email protected] with the name of the position in the subject line.

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